Get webhook notifications whenever Triton Digital Platform Status creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - We have identified an issue with our Forecasting/Avails data processing mechanisms where some processing jobs are failing to ingest new flight data. This is causing slightly incorrect data to be shown in the forecasting UI as we are currently missing 2 days of flight data. Our team will be reducing the number of data updates from 3x a day to 2x a day in an attempt to help the system recover as we find a permanent solution. More information to come.
Apr 16, 2025 - 18:14 UTC
AMERICAS
Operational
90 days ago
100.0
% uptime
Today
East - Live Streaming Delivery
Operational
90 days ago
100.0
% uptime
Today
West - Live Streaming Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Delivery
Operational
90 days ago
100.0
% uptime
Today
Live Streaming Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
On-Demand Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Podcast Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Ad Delivery
Operational
90 days ago
100.0
% uptime
Today
Legacy Tap UI
Operational
90 days ago
100.0
% uptime
Today
TAP UI
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting
Operational
90 days ago
100.0
% uptime
Today
Tap Reporting - Inventory Availability Forecasting
Operational
90 days ago
100.0
% uptime
Today
Tap Explore
Operational
90 days ago
100.0
% uptime
Today
Media Buying API
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Operational
90 days ago
100.0
% uptime
Today
Order Management System (OMS) Proxy
Operational
90 days ago
100.0
% uptime
Today
Yield-Op UI
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Analytics Dashboard
Operational
90 days ago
100.0
% uptime
Today
Yield-Op Scheduled Reports
Operational
90 days ago
100.0
% uptime
Today
3rd Party Trackers & Programmatic Impressions
Operational
90 days ago
100.0
% uptime
Today
Metrics API (Advertising + Measurement)
Operational
A software release will take place between May 8th 2025 and May 22th 2025 Streaming delivery servers will be updated within the time window expected for scheduled maintenances under your SLA, unless we can re-route the traffic to other servers prior to the update.
This new release will introduce the following features and improvements: - Fix for problematic HLS players - Other internal fixes
This new release will be introduced on the following services: - Media Gateway (MG) - Media Relay (MR)
In order to minimize potential listener impacts, live streaming (MG) maintenances are spread over 3 or 4 deployment phases (one per night). The redundancy in place for our streaming services provides non impacting experience for most listeners. During a maintenance window, selected live streaming instances (MG) stop accepting new listeners and route all new listener traffic to alternate streaming instances. During this period, active sessions are kept alive for a minimum of 12 hours. Long-duration listener sessions (>12h) will get disconnected. The Media Relay (MR) maintenances are spread in 2 phases and could impact all listenership for a few seconds if the service can't recover the stream within the set buffer time. In such case, the system will failover on the second Media Relay automatically.
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team Posted on
May 06, 2025 - 19:13 UTC
Resolved -
The flight Type is now back to being selectable in the flight creating and editing UIs. This incident is considered resolved.
May 7, 19:55 UTC
Identified -
The issue has been identified. A fix is being produced. More information to come.
May 7, 18:58 UTC
Investigating -
We are investigating an issue where users are unable to select the Flight Type when creating or modifying a flight in Tap. More information to come.
May 7, 18:53 UTC
Resolved -
All data has been processed and is displaying normally under expected data delays. This incidente is considered resolved.
May 7, 19:07 UTC
Identified -
We have identified an issue with our data processing mechanisms which is causing a delay in our podcast metrics data. Data is about 90 minutes behind at the moment. We are actively working on increasing processing capabilities to mitigate the issue. We are hopeful to have the system back to normal in approximately 4-5 hours. More information to come.
May 7, 13:21 UTC
Completed -
The scheduled maintenance has been completed.
May 7, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 14:00 UTC
Scheduled -
A planned software release will take place on 2025-05-07 at 14:00 hrs UTC. A maintenance update will take place at 2 PM UTC.
This update introduces the following features and enhancements: - Removing legacy dependencies from SSO service.
The following components will be updated: - SSO service
During this deployment window, users may experience temporary issues when attempting to log in. These interruptions are expected to be brief.
May 5, 18:16 UTC
Resolved -
This incident is considered resolved.
May 7, 13:18 UTC
Monitoring -
A fix has been applied. Data is now being shown normally and users should no longer be seeing errors. We will be monitoring the situation closely.
Apr 29, 16:46 UTC
Resolved -
Yield-Op Analytics Dashboard (Manadge) is now operative. This incident has been resolved.
May 5, 10:22 UTC
Identified -
We become aware of an issue with one of the network certificates when accessing Yield-Op Analytics Dashboard (Manadge) (manadge.tritondigital.com). The team is currently working on a solution. More information to come.
May 4, 18:34 UTC
Completed -
The scheduled maintenance has been completed.
May 1, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 14:00 UTC
Scheduled -
A new feature has been enabled that allows resellers to target DMP segments on flights. No action is required to enable this feature, it is part of broad release to the entire platform.
May 1, 13:51 UTC
Resolved -
A fix has been applied. Ingestion mechanisms have been restored to normal operating parameters. All segment data is processing as normal. This incident is considered resolved.
Apr 29, 15:58 UTC
Identified -
We have identified the issue and have deployed a software upgrade that should allow for segment ingestion to once again be possible. Our team is attempting to ingest segments at the moment. There is a sizeable amount of data to ingest and process so the process may take a day or two. More information to come.
Apr 24, 14:45 UTC
Investigating -
We are currently investigating an issue with our DMP-provided Segment data processing mechanisms. The issue seems to be caused by a change made at our database provider. The impact of this incident is that we are unable to ingest new DMP segment data into our platform. Delivery of flights targeting DMP segments may be affected. More information to come.
Apr 17, 17:42 UTC
Completed -
The scheduled maintenance has been completed.
Apr 28, 18:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 17:45 UTC
Scheduled -
[Open Marketplace] Open Marketplace inventory rules list in TAPUI -> NEW [Config Cat] Remove programmaticAdNetworkPackageEnabled featured flag -> Debt [Config Cat] SDK update -> Debt [E2E]Add test selectors for targeting template list page -> Debt User info should show username / First name Last name -> Debt
Apr 28, 13:24 UTC
Resolved -
We have resolved an issue that was affecting the delivery timing of Saved Queries scheduled using specific days on a weekly interval. Previously, reports configured in this manner were being delivered one day later than expected. All affected schedules should now function as intended.
Apr 24, 18:20 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 24, 15:03 UTC
Identified -
We have identified an issue affecting the delivery timing of Saved Queries scheduled when using specific days on a weekly interval. Reports configured this way will be sent one day later than expected. Our team is working on correcting this behaviour. More information to come.
Apr 17, 20:38 UTC
Completed -
The scheduled maintenance has been completed.
Apr 24, 05:01 UTC
Verifying -
Verification is currently underway for the maintenance items.
Apr 24, 03:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:01 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 23, 14:17 UTC
Scheduled -
We will be performing an upgrade to core network equipment on our Montreal datacenter that will take place on April 24th at 1AM UTC (April 23rd 9PM EDT). The operation is expected to run for up to 4 hours.
The redundancy in place for our core services should make this seamless and non impacting for listeners as we will route the podcast, live radio and advertising requests outside of this datacenter ahead of the maintenance window.
Nevertheless, a few services may experience brief downtime during that period, inclusive of: - Sam Broadcaster Cloud (Station may stop and listeners will get disconnected) - Metrics - Metrics APIs - Console - Forecasting - Nowplaying API
Our team will be monitoring the situation closely throughout the scheduled maintenance. If you have any questions or concerns, please feel free to reach out by opening up a ticket via our Support portal: http://support.tritondigital.com/.
Best Regards, Your Triton Digital Team
Apr 17, 16:39 UTC
Completed -
The scheduled maintenance has been completed.
Apr 24, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:00 UTC
Scheduled -
A software maintenance will take place on Thursday 2025-04-24 at 01:00 UTC.
This update introduces the following changes: - Backend technical upgrade necessary to maintain the forecasting service
Please note that there is no interruption to ad-serving or reporting data collection during this maintenance.
While the maintenance is ongoing, users of the Avails-API may: - Receive some 500 errors - See an impact on the availability of the forecasting service
If you have any questions, please contact us by creating a Support ticket.
Best Regards, Your Triton Digital Team
Apr 16, 15:46 UTC